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Quality & Service

The company's primary objective is to understand and satisfy the needs of our customers.

To this end, the assurance of quality is a recognised fundamental governing all work conducted within the company. Procedures are clearly defined, properly documented and closely monitored to ensure full integration with the overall company policy and its certification to BS EN ISO 9002:1994.

In utilising these procedures, we can fulfil our mission to:

  • Exceed customer expectation through continuous improvement.
  • Prevent rather than cure problems.
  • Ensure that cost effective controls are used and regularly reviewed.
  • Expand the knowledge and skills of our employees.
  • Be pro-active in an ever-changing business environment.
Quality:
  • In house approval
  • ISO9000 systems
  • Quality products, suppliers
  • Hi-tech applications
  • Sophisticated materials
  • Specialist processes
  • High volumes, low fault tolerances

 

Manufacturing Partnership:
  • Engineering
  • Product Enhancement
  • Component supply and assembly
  • Stocking and Delivery
  • Costs and Pricing
  • Group Resource
  • In-house Investment
  • Sourcing/Supply Infrastructure

Service:

  • Ex-stock 
  • JIT, Kanban, Linefeed etc
  • Technical support
  • Trade Counter
  • Fast response capacity
  • Sub-assembly processes
  • Supply administration
  • Sourcing consultancy
  • Customer oriented

  • National and international logistics management